As a Subscriber, if any of the dates you have chosen become inconvenient, you may exchange your tickets for another performance of the same show. Either visit the Arts Centre Melbourne Box Office or mail your tickets to the Arts Centre Melbourne Box Office (PO Box 7585, ST KILDA ROAD VIC 8004) no later than seven days prior to your performance and provide details of your preferred new time and date. Please note if you exchange out of a performance in the Saturday Preview, Wednesday Matinee or Thursday Matinee Series additional charges may apply. An exchange fee of $4.40 per ticket applies. Seats are subject to availability and no refunds will be processed. This service is available from Monday 8 April. 

Single tickets cannot be exchanged or refunded after purchase except as outlined in the Live Performance Australia Ticketing Code of Practice if an event is cancelled, rescheduled or significantly re-located.